Please have a look at our frequently asked questions.


Please have a look at our frequently asked questions.

Shopping Information

What Shipping Methods Are Available?

Currently we have 2 Shipping methods available. Normal shipping and Express shipping. Normal shipping costs $9.99 and the delivery takes 15-25 days. Express shipping (DHL) costs $49.99 and takes 7-10 days. 

Do You Ship Internationally?

Yes, we ship internationally. 

How Long Will It Take To Get My Package?

The delivery time depends on the shipping method used. Normal shipping can take 15-25 days for delivery while Express shipping (DHL) takes 7-10 days.

Payment Information

What Payment Methods Are Accepted?

We accept all the major credit/debit cards, Apple Pay, PayPal etc. All your information is 100% safe and your card details are encrypted and secured so no one can see or use them. 

Is Buying On-Line Safe?

It is 100% safe to buy from our site. It happens very rarely but incase you are not happy with your purchase, you can get your money back. Please check our refund policy incase of more questions.

Orders & Returns

How do I place an Order?

You can place an order by selecting an item and clicking on the “Add to Cart” button. Once the item is added into the card, you can click on “My Cart” and click “Checkout”. It will promote you to fill shipping address and payment. Once the details are filled, you can place the order.

How Can I Cancel Or Change My Order?

Incase, you don’t want the order anymore or want to change something, you can write us at admin@la-festin.com

Do I need an account to place an order?

You can place an order without making an account. But we highly recommend you to make an account as you will be able to track your order and get updates about the new items and discounts.

How Do I Track My Order?

Once your order is shipped, you will get an email with the tracking details. Incase, you don’t get the tracking email, you can write us at admin@la-festin.com and we will provide you the tracking details.